Adobe SiteCatalyst on Adobe TV

Adobe TV SiteCatalyst

Use Adobe TV to learn about Adobe products to automate and accelerate your digital marketing.

Adobe’s “Learn Digital Marketing” Series has over 20 episodes covering Adobe Social, SiteCatalyst, Scene7, SearchCenter, Genesis and the Adobe Digital Marketing Suite.

SiteCatalyst LogoFor SiteCatalyst buffs out there, the first episode titled “What is SiteCatalyst,” teaches you about SiteCatalyst and the foundation of the Omniture Online Marketing Suite. You will also see how you can use data from SiteCatalyst to help drive your online strategies and marketing initiatives.

There are over 20+ episodes that I highly recommend taking a look at to keep yourself up to date and “in the know.” 

Posted in Adobe SiteCatalyst, Training & Certification | Tagged , | Leave a comment

Adobe Insight Training and Insight Certification Course Options

adobe certified expert training

Adobe, as I have mentioned in past posts, does offer training and certification programs for those with the desire or need to attain them.

Here’s how Adobe breaks down the training offered for Adobe Insight:

Three Training Modules:

  1. Adobe Insight Certified ExpertInsight Analyst*
    1. Basic Training Module Available
    2. Certified Expert Training Module Available*

  2. Adobe Insight Architect Certified ExpertInsight Architect*
    1. Basic Training Module Available
    2. Certified Expert Training Module Available*

  3. Adobe Insight Administrator TrainingInsight Administrator
    1. Basic Training Module Available

*Denote Ability to Attain Certification 

Visit the Adobe Insight Training Course Catalog for Adobe Insight Courses and more information.

 

Posted in Adobe Insight, Training & Certification | Tagged , , | Leave a comment

Adobe Insight Analyst Tool Set

A couple of months ago I was hitting the pavement searching for a new job. At the beginning of that process I really worked hard to get my resume up-to-date. I’m not going to go into all the things I did/services I used to get it where it is now, but I will say that one of the hardest areas to improve was how I presented my skill set/experience with Adobe Insight. 

Am I a “Certified Analyst” or “Certified Architect”? No…But I do know how to use the software fairly well which, from what I have seen, is a skill not too many people have.

With that said, I am using this post as a “working document” as they say. I have listed abilities, skill sets, education requirements for some jobs I have found that deal with Adobe Insight. 

I would greatly appreciate if you would please comment below and list any additional skills, abilities, education requirements, etc. that I have missed. As people comment, I will update the list.

As you’ll see, I have broken the list into the following categories:

  1. Job Overview Examples
  2. Desired Abilities
  3. Desired Experience
  4. Education

Job Overview Samples:

Example 1:
The successful candidate will work on a daily basis with Adobe Insight to explore complex data sets and make recommendations for marketing strategies and/or site design changes. Analysis will be focused on understanding customer behavior across a broad and diverse set of affiliated Internet properties. Observations and recommendations will be presented to marketers and peers for feedback, then  presented executive-level leaders prior to implementation. The ideal candidate is detail-oriented and possesses a strong technical & working knowledge of web analytics technologies, and a high aptitude toward working with data visualization technologies and data schema.

Example 2:
Responsible for the digital marketing database environment, analytical thought leadership and associated business processes to leverage complex customer, product and Internet channel data to measure business performance, create business insights, identify new business opportunities and effectively support new product or customer experience introductions.


 Abilities/Qualifications (Desired, Sometimes Required)

  • Solid understanding of the modalities for joining online and offline data
  • Ability to implement best practices in tracking code implementation
  • Ability to identify opportunities to utilize customer information to positively impact profit contribution
  • Ability to analyze and report Interactive consumer metrics, translating information into actionable recommendations
  • Ability to interact with Business team in order to clarify business queries
  • Ability to develop customer behavior analyses using Adobe Insight
  • Ability to perform deep dive web analyses using Click stream Data
  • Documentation skills (Word, PowerPoint, Excel)
  • Project management skills
  • Self starter requiring minimal supervision
  • 5+ years experience in providing analytical support to product or program managers
  • 3+ years of hands-on experience with search engine optimization and associated analytics
  • 3+ years of experience with Internet-specific tagging and tracking methodologies and their use for direct marketing analytics
  • 3+ years developing marketing performance measurement using web based tools such as Adobe Insight, Site Catalyst, and Google Analytics
  • Demonstrated ability with performance dashboard and scorecard design and development including KPI and reporting frame refinement; advanced Excel skills, SQL, and knowledge of Google webmaster tools, and SEO platforms
  • Nimbleness with output transfer from databases to reporting tools with polished formatting skills for maximum clarity and interpretation
  • Skilled in working with data at varying levels of granularity and the issues inherent in building data sets across different platforms and systems of record

Experience (Desired, Sometimes Required)

  • Experience in web data analysis
  • Experience with Adobe Insight and other Adobe Marketing Cloud products
  • Experience in Implementation, designing reports, dashboards, workspace and Publishing in Adobe Insight
  • Experience in Custom KPI creation as per business requirements/objectives

Education (Desired, Sometimes Required)

  • Bachelor’s degree in a technical, mathematical, or related discipline
  • Master’s degree preferred
  • Bachelor’s degree or equivalent in business or a quantitative discipline (e.g. Finance, Economics, Statistics, Operations Research, Computer Science)

 

Posted in Adobe Insight, Tips | Tagged , , | Leave a comment

Adobe SiteCatalyst Handbook Review

Rating: red-star_h201red-star_h201red-star_h201red-star_h201red-star_h201

As the world of marketing goes digital, companies must integrate web analytics into their process to see evaluate how marketing campaigns perform and to improve website conversion. Adobe SiteCatalyst, the principal component of the Adobe Digital Marketing Suite (formerly Omniture), is the most advanced web analytics tool available on the market.

The Adobe SiteCatalyst Handbook is your key to understanding how to use this powerful web analytics tool. Recognized SiteCatalyst expert Adam Greco walks you through the building blocks of the program and shows you real-world examples to help further your understanding of the product. For end-users of SiteCatalyst, the book provides how-to instructions for all major SiteCatalyst features. You will also learn how to apply SiteCatalyst to common web analytics challenges ranging from campaign tracking to shopping cart analysis to visitor engagement. It also includes useful tips on using on Adobe ReportBuilder and advanced features that will benefit seasoned SiteCatalyst users. In the end, you’ll be able to answer business questions that you never thought you could address and generate web analyses that should improve your website’s return on investment.

You’ll learn how to:

  • Create web analytics reports and data exports
  • Design sophisticated web analytics dashboards
  • Effectively track online marketing campaigns
  • Analyze website shopping cart performance
  • Connect online and post-website data
  • Master website segmentation techniques
  • Use basic and advanced pathing analysis
  • Understand the inner workings of Adobe SiteCatalyst
Posted in Adobe SiteCatalyst, Reviews | Tagged , , , , | Leave a comment

Excellent Bank Marketing Blog

Jim Marous writes an excellent bank marketing blog that I wanted to recommend for anyone who follows Insight Examples.

jimmarous.blogspot.com

I highly recommend this blog to any financial services marketer who is looking for true insight and well-written commentary on topics relevant to their field. It was ranked the #1 Editor’s Choice for best banking blog in 2012 by The Financial Brand.

Posted in Bank Marketing | Tagged , , | Leave a comment

Additional Blog Focus – SiteCatalyst

After many requests from some trusted colleagues and readers of this blog, I have decided to add Adobe SiteCatalyst as an additional topic of discussion in my posts. 

It’s really not that big of a deal and I’m not even sure why I decided to write a post about this but I just want to start blogging about SiteCatalyst Best Practices in addition to Adobe Insight best practices.

That is all. I hope everyone had a great Holiday and are geared up for the new year 2013!!!

Posted in Adobe SiteCatalyst | Tagged , | Leave a comment

Fix for Adobe Insight Screen Alignment in Windows 7™

adobe insight windows 7 browser fixI found this today and although albeit slightly outdated by almost a year, I still wanted to reprint it here in case anyone is experiencing the issue described below:

One of the more common Adobe™ Insight issues that we have been hearing about is the screen alignment in Windows 7™ when using the Aero desktop. When Insight is maximized, you get a strange bar at the top of the screen and mouse clicks don’t align with where the pointer is on the screen. The issue is caused by Windows 7′s Aero desktop (with the translucent taskbar).

If you find yourself having this problem, there is a very easy solution. Create a desktop shortcut that automatically sets your screen to “Windows 7™ Basic” mode. This shortcut will also put your screen back into Aero mode when you are finished using Insight. It’s super simple to do!

  1. Create a desktop shortcut to your Insight Client
  2. Right-click the new shortcut and select Properties
  3. Choose the Compatibility tab in the Shortcut Properties Dialog Box
  4. Check the “Disable desktop composition” box
  5. Choose OK to apply the new settings and close the dialog box

*Article is reprinted from the Society Consulting Blog Post on December 9, 2011

Posted in Adobe Insight, Tips | Tagged | 2 Comments

Insight Attribution Solutions and Definitions

Adobe Insight Attribution - Adobe Insight ResourcesFirst-Touch – Fairly simple; the first marketing touch gets the full credit for the conversion

Last-Touch – Last marketing touch gets full credit for the conversion

Even (Linear) – Every marketing touch within a defined period of time receives an equal share of credit for the conversion

Starter/Player/Closer – the “starter” (initiating) touch receives a percent of credit for the conversion, the “closer” (last) touch receives a percent of credit for the conversion, and the remaining “Player” touches each receive an equal share of the remaining credit for the conversion

Latency Score – Every marketing touch is scored with a number value reflecting how many days it fell prior to the next conversion

Pathing – leverage several advanced visualizations in Adobe Insight, to understand both the direct and indirect paths between customers’ experiences with various touch points

Posted in Adobe Insight, Web Analytics Metrics | Tagged , , , | 6 Comments

Adobe Digital Marketing Summit Session Recordings on Adobe Insight

The Adobe Digital Marketing Summit is the premier event for digital marketers and advertisers to learn about and share key strategies for driving marketing innovation. Attend Summit to learn how you can create, measure, and optimize digital experiences to revolutionize how the world engages with ideas and information.

Even though this year’s Summit has already occurred, anyone who is interested can watch session recordings on the Summit’s website: http://summit.adobe.com/digital-marketing-summit.html

Session Tracks: http://summit.adobe.com/tracks-sessions.html

Session Recordings (just sign up with the online form at this address to gain access to the Session Recordings): http://summit.adobe.com/tracksandsessions/2012-summit-archive.html

There are numerous session recordings that focus on Adobe Insight.

Posted in Adobe Insight | Tagged , , | Leave a comment

Making Multiple Selections Using the Control Button

If you are working in an Adobe Insight dashboard there will probably come a time when you have to select a large amount of data at once.

Let’s take, for example, the scenario where you create a table that is pulling Entry Pages with Sessions as the Metric.

making multiple selections in adobe insight

For large websites, it’s safe to say your list of Entry Pages will be very long. If you need to select all the Entry Pages in order for the table to be highlighted, I would suggest the following:

  1. Expand the table as far as you can vertically on the screen reaching it as far to the top and as far to the bottom as possible.
  2. Press the Control Button and then with the Control button held down, select as many Entry Pages as you can, starting at the top of the table and going down.
  3. Make sure the table stays highlighted and then scroll down until you see the next set of Entry Pages that are not selected.
  4.  Repeat step 2…Press the Control Button and then with the Control button held down, select as many Entry Pages as you can, starting at the top of the list of unselected Entry Pages and going down.
  5. Keep performing this method until you have selected all the Entry Pages AND the table is still highlighted.

This is the only way I’m aware of to select multiple selections within a table while keeping the table highlighted.

PLEASE comment on this post if you know of an easier way to do this!

Posted in Tips | Tagged , , , | Leave a comment