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This blog may contain content which might present a conflict of interest. This content will always be identified.

Author Background

Senior Financial Services Digital Consultant with over 12 years of proven experience delivering omni-channel strategies and solutions to help Enterprises streamline processes and improve operational efficiency. Primary focus has been projects in the digital arena in areas such as business analysis, customer experience, voice of the customer, digital marketing, call center solutions, digital analytics and technology consulting,

The Analytical Consultant – who has written posts on Insight Examples.